# Starting up


/pages/0k64BItgsKYqcfrGCBbd#signing-up		Begin your journey by easily creating your account with our intuitive sign-up process
/pages/0k64BItgsKYqcfrGCBbd#login-process		Access your account securely and effortlessly by following simple login procedures
/pages/06CBUy6RXRVr7MymBFAJ		Customize and personalize your experience with easy-to-access settings tailored to your preferences

*** ## Signing-up When initiating your journey with Digital Studio, you'll receive an email from our dedicated customer support team. This email will guide you through the process of setting up your password.

Step-by-Step Guide:

1. **Requesting Your Workspace:** Contact or get in touch with your dedicated sales manager to request your new workspace. 2. **Receiving the Confirmation Email:** Look out for an email from in your registered email inbox. 3. **Setting Up Your Password:** Click on the provided link within the body of the email to set up your password for accessing the application. Don't worry; you can modify it at any time. 4. **Choosing a Secure Password:** Create a password for your account. We strongly recommend using a password management application to ensure its security. 5. **Successful Password Setup:** Once you've successfully set your password, proceed to the login page to access your account.

{% hint style="warning" %} *Administrators have the authority to create users. However, regular users cannot create administrators. For more information, refer to the organization page.* {% endhint %} *** ## Login process After successfully and carefully choosing your new password, it´s time to login into Digital studio for a first time. It´s simple, just type your e-mail and password. Follow these steps in the short GIF below:

1. L**ogin Procedure:** * Use the simple login screen to access Digital Studio. * Enter your email and the newly created password. 2. **Accessing Digital Agent:** * After entering your credentials, you'll be directed to Digital Agent, your project workspace.

### Forgot Password Should you forget your password, we've streamlined the recovery process to ensure ease of access. *Note: The legacy name of the Digital Studio app was Voicebot Builder.*

Forgot password - fixing step by step

1. Click "Forgot Password" on the login screen. 2. Enter your connected email. 3. Click the "Request Recovery Password" button to initiate the recovery process. 4. Check your email inbox for a message from and click the sent link. 5. Create a new password for your account. 6. Return to the login screen and input your new credentials.

### **Helpful Tips** * **Email Location:** Recovery links might be found in your automatic or spam folder. * **Troubleshooting:** For any issues, contact us at . * **Password Safety:** Remember to save or securely store your new password. * **Password Management:** Use a password management application or plugin (e.g., Sticky Password) to safeguard your private passwords {% hint style="success" %} **Password Strength:** Create a strong password by mixing alphanumeric characters, including uppercase, lowercase, and special symbols, to enhance security. {% endhint %} {% hint style="danger" %} **Warning:** Avoid using simple numerical passwords or incorporating personal information like your name, email, address, or dates to ensure maximum security. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.borndigital.ai/initial-setup/starting-up.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.