Starting up

Discover essential steps from sign-up to profile customization and organization settings. Learn to navigate sign-in, password recovery, and tailor your experience effortlessly.

Signing-up

Begin your journey by easily creating your account with our intuitive sign-up process

Login process

Access your account securely and effortlessly by following simple login procedures

My settings

Customize and personalize your experience with easy-to-access settings tailored to your preferences

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Signing-up

When initiating your journey with Digital Studio, you'll receive an email from our dedicated customer support team. This email will guide you through the process of setting up your password.

Sign-up via support e-mail

Step-by-Step Guide:

1. Requesting Your Workspace: Contact [e-mail] or get in touch with your dedicated sales manager to request your new workspace.
2. Receiving the Confirmation Email: Look out for an email from [e-mail] in your registered email inbox.
3. Setting Up Your Password: Click on the provided link within the body of the email to set up your password for accessing the application. Don't worry; you can modify it at any time.

4. Choosing a Secure Password: Create a password for your account. We strongly recommend using a password management application to ensure its security.

5. Successful Password Setup: Once you've successfully set your password, proceed to the login page to access your account.

Administrators have the authority to create users. However, regular users cannot create administrators. For more information, refer to the organization page.

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Login process

After successfully and carefully choosing your new password, it´s time to login into Digital studio for a first time. It´s simple, just type your e-mail and password.

Follow these steps in the short GIF below:

Login to Digital Studio

Login step by step:

1. Login Procedure:

   • Use the simple login screen to access Digital Studio.

   • Enter your email and the newly created password.

2. Accessing Digital Agent:

   • After entering your credentials, you'll be directed to Digital Agent, your project workspace.

Forgot Password

Should you forget your password, we've streamlined the recovery process to ensure ease of access.

Note: The legacy name of the Digital Studio app was Voicebot Builder.

Forgot password - short summary

Forgot password - fixing step by step

1. Click "Forgot Password" on the login screen.

2. Enter your connected email.

3. Click the "Request Recovery Password" button to initiate the recovery process.

4. Check your email inbox for a message from [e-mail] and click the sent link.
5. Create a new password for your account.

6. Return to the login screen and input your new credentials.

Helpful Tips

• Email Location: Recovery links might be found in your automatic or spam folder.

• Troubleshooting: For any issues, contact us at [e-mail].
• Password Safety: Remember to save or securely store your new password.

• Password Management: Use a password management application or plugin (e.g., Sticky Password) to safeguard your private passwords

Password Strength: Create a strong password by mixing alphanumeric characters, including uppercase, lowercase, and special symbols, to enhance security.

Warning: Avoid using simple numerical passwords or incorporating personal information like your name, email, address, or dates to ensure maximum security.