Born Digital - Documentation
  • Welcome
    • Welcome to Digital Studio
  • Digital Agent
    • Introduction
    • Workspace
      • List of Projects
      • Project Details
      • Deploy Project
    • Conversation Flow
      • User Interface Basics
      • Nodes Explained
        • MESSAGE node
        • ANSWER node
        • DECISION node
        • FUNCTION node
        • AI node
        • TRANSFER node
        • REDIRECT node
        • START / END nodes
      • Training set
        • Overview
        • Best practices for writing training set
      • Launching project
      • Setting tab
    • Building new projects
      • Knowledge base project
        • Step 1. - Initializing Your Project
        • Step 2. - Integrating AI Node
        • Step 3. - Finalizing with Testing and Training
        • (Optional) - Integrating a Knowledge Base Index
      • Advanced project
        • Step 1. - Establishing Functions
        • Step 2. - Crafting Greetings
        • Step 3. - Adding the AI node
        • Step 4. - Managing Flow Scenarios
        • Step 5. - Finalizing the Project
        • Step 6. - Training and Execution
    • Advanced functions
      • Knowledge base
      • New AI node property variables
      • Recordings
      • Statistics
      • Code editor
      • Widgets
  • For advanced users
    • Conversation design tips
      • Customizing speech synthesis
      • Customizing text output
      • Customizing smart functions output
      • Randomizing message content
      • Alternative messages based on variable values
      • Setting time-based greetings
      • Personalised URL links
      • Custom business statuses with variables
      • String slicing
      • Implementing chat buttons
    • Intent recognition tips
      • Fine-Tuning Intent Recognition using Generative AI
      • Multi-step intent recognition
      • Recognition based on named entity extraction
    • Prompting cookbook
      • Basics
      • Prompting techniques
  • Product changelog
    • Product changelog
  • Initial setup
    • Starting up
    • My settings
  • Contacts
    • Contacts for you
Powered by GitBook
On this page

Was this helpful?

  1. Digital Agent
  2. Conversation Flow
  3. Nodes Explained

DECISION node

The 'Decision' node serves as a valuable feature for creating branching scenarios within your Conversation Flow

PreviousANSWER nodeNextFUNCTION node

Last updated 1 year ago

Was this helpful?

In this example overview, prerequisites are established through the or some variable in thebefore reaching the 'Decision' node. To witness its application, refer to the chapter :

  • County: Tracks the number of times the user crosses the .

  • Value: Assuming the value is set to 32, multiple scenarios are crafted based on these values to bifurcate the .

Precise conditions within the hold utmost significance. Conditions are processed sequentially, moving from the first to the last. When a condition is met, the connected target node is triggered.

In cases where no conditions match, the resorts to the 'Other' path, similar to a fallback function seen in other nodes. Visualize it as akin to an SQL Case function (when/else logic).

Consider altering the condition order based on your flow logic and priority for optimal decision-making within your

'Decision' node
'Decision' node
Conversation Flow
'Function' node
'Answer' node
Creating Your First Virtual Assistant
'Function' node
Conversation Flow
Decision node in nutshell