Advanced functions

This chapter explores advanced features and capabilities within our Digital Studio, enabling users to harness the full potential of their conversational applications

By utilizing and understanding

Knowledge base

The Knowledge Base is a repository of information that the chatbot or voicebot can access to provide accurate and relevant responses to user queries.

Recordings

Recordings allow you to review and analyze voicebot interactions, including transcriptions of customer conversations, for quality assurance and training purposes.

Statistics

The Statistics section provides valuable insights into the performance of your chatbot or voicebot, allowing you to measure and improve its effectiveness.

Code editor

The Code Editor is a tool that automatically generates code based on changes made in the Flow Editor, eliminating the need for manual coding and making the development process more efficient

Widgets

Learn how to build custom widgets in ANSWER node