Born Digital - Documentation
  • Welcome
    • Welcome to Digital Studio
  • Digital Agent
    • Introduction
    • Workspace
      • List of Projects
      • Project Details
      • Deploy Project
    • Conversation Flow
      • User Interface Basics
      • Nodes Explained
        • MESSAGE node
        • ANSWER node
        • DECISION node
        • FUNCTION node
        • AI node
        • TRANSFER node
        • REDIRECT node
        • START / END nodes
      • Training set
        • Overview
        • Best practices for writing training set
      • Launching project
      • Setting tab
    • Building new projects
      • Knowledge base project
        • Step 1. - Initializing Your Project
        • Step 2. - Integrating AI Node
        • Step 3. - Finalizing with Testing and Training
        • (Optional) - Integrating a Knowledge Base Index
      • Advanced project
        • Step 1. - Establishing Functions
        • Step 2. - Crafting Greetings
        • Step 3. - Adding the AI node
        • Step 4. - Managing Flow Scenarios
        • Step 5. - Finalizing the Project
        • Step 6. - Training and Execution
    • Advanced functions
      • Knowledge base
      • New AI node property variables
      • Recordings
      • Statistics
      • Code editor
      • Widgets
  • For advanced users
    • Conversation design tips
      • Customizing speech synthesis
      • Customizing text output
      • Customizing smart functions output
      • Randomizing message content
      • Alternative messages based on variable values
      • Setting time-based greetings
      • Personalised URL links
      • Custom business statuses with variables
      • String slicing
      • Implementing chat buttons
    • Intent recognition tips
      • Fine-Tuning Intent Recognition using Generative AI
      • Multi-step intent recognition
      • Recognition based on named entity extraction
    • Prompting cookbook
      • Basics
      • Prompting techniques
  • Product changelog
    • Product changelog
  • Initial setup
    • Starting up
    • My settings
  • Contacts
    • Contacts for you
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  1. Digital Agent
  2. Building new projects
  3. Knowledge base project

Step 1. - Initializing Your Project

This section guides you through starting your project by setting up and linking 'Message' and 'Answer' nodes to establish the foundation for user interaction.

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Last updated 1 year ago

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Begin by establishing a new project, a crucial first step in crafting your digital assistant.

Following the creation of your project, set up a greeting message node featuring the straightforward query, "How can I help you?" This establishes the initial interaction with users.

For a deeper understanding of configuring these nodes, it is advisable to consult the articles on and s provided in this section.

Step-by-step guide
  1. Create Your Project: Initiate by naming and setting up a new project.

  2. Input Friendly Text: Craft a welcoming message for users, enhancing clarity on the interaction's purpose.

Set Up the Message Node: Link the to the newly established '.

Incorporate an 'Answer' Node: Introduce anto capture user responses, facilitating an interactive experience.

Next, ensure the message node (labeled MSG_INTRO) is effectively linked to the . This connection delineates the flow from the initiation of interaction to the user's engagement.

It's imperative to position the subsequent to the , mirroring the dynamic of chatbot output followed by customer input.

'START' node
Message' node
'Answer' node
'Start' node
'Answer' node
'Message' node
'Message' node
'Answer' node