Nodes Explained

In this chapter, we aim to provide comprehensive explanations of each type of node.

Click on each node to explore its details and gain insight into our foundational building blocks within the Conversation Flow application.

We provide an in-depth understanding of each node at a configuration level along with practical recommendations. This chapter serves as a high-level introduction to the primary functions of these nodes, showcasing various usage scenarios. For practical application and a hands-on experience, visit the Creating Your First Project page.

Nodes list

MESSAGE node

Enables your chatbot or voicebot to engage with your customers directly.

ANSWER node

Serves as a pivotal point within the logic, allowing understanding of customer intents and name entities.

DECISION node

Serves as a valuable feature to drive the flow of the conversation based on the defined conditions.

FUNCTION node

Serves various purposes, allowing for the execution of multiple functions and interactions with backend systems.

AI node

Utilize Large Language Models and theri generative features in you conversation.

TRANSFER node

Plays a pivotal role in complex and advanced projects, facilitating moving the conversation between different projects in your workspace

REDIRECT node

The 'Redirect' node plays a significant role in redirecting the conversation to human agent

START / END nodes

Defining the starting and ending points within is crucial for the successful implementation

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Create a new project to start exploring on your own

Nodes - basic introduction

On the Workspace tab, create a new project and navigate to the Conversation flow tab to continue.