Born Digital - Documentation
  • Welcome
    • Welcome to Digital Studio
  • Digital Agent
    • Introduction
    • Workspace
      • List of Projects
      • Project Details
      • Deploy Project
    • Conversation Flow
      • User Interface Basics
      • Nodes Explained
        • MESSAGE node
        • ANSWER node
        • DECISION node
        • FUNCTION node
        • AI node
        • TRANSFER node
        • REDIRECT node
        • START / END nodes
      • Training set
        • Overview
        • Best practices for writing training set
      • Launching project
      • Setting tab
    • Building new projects
      • Knowledge base project
        • Step 1. - Initializing Your Project
        • Step 2. - Integrating AI Node
        • Step 3. - Finalizing with Testing and Training
        • (Optional) - Integrating a Knowledge Base Index
      • Advanced project
        • Step 1. - Establishing Functions
        • Step 2. - Crafting Greetings
        • Step 3. - Adding the AI node
        • Step 4. - Managing Flow Scenarios
        • Step 5. - Finalizing the Project
        • Step 6. - Training and Execution
    • Advanced functions
      • Knowledge base
      • New AI node property variables
      • Recordings
      • Statistics
      • Code editor
      • Widgets
  • For advanced users
    • Conversation design tips
      • Customizing speech synthesis
      • Customizing text output
      • Customizing smart functions output
      • Randomizing message content
      • Alternative messages based on variable values
      • Setting time-based greetings
      • Personalised URL links
      • Custom business statuses with variables
      • String slicing
      • Implementing chat buttons
    • Intent recognition tips
      • Fine-Tuning Intent Recognition using Generative AI
      • Multi-step intent recognition
      • Recognition based on named entity extraction
    • Prompting cookbook
      • Basics
      • Prompting techniques
  • Product changelog
    • Product changelog
  • Initial setup
    • Starting up
    • My settings
  • Contacts
    • Contacts for you
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  • Nodes list
  • Create a new project to start exploring on your own

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  1. Digital Agent
  2. Conversation Flow

Nodes Explained

In this chapter, we aim to provide comprehensive explanations of each type of node.

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Last updated 1 year ago

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Click on each node to explore its details and gain insight into our foundational building blocks within the application.

We provide an in-depth understanding of each node at a configuration level along with practical recommendations. This chapter serves as a high-level introduction to the primary functions of these nodes, showcasing various usage scenarios. For practical application and a hands-on experience, visit the page.

Nodes list


Create a new project to start exploring on your own

On the Workspace tab, create a new project and navigate to the Conversation flow tab to continue.

Conversation Flow
Creating Your First P
roject

Enables your chatbot or voicebot to engage with your customers directly.

Serves as a pivotal point within the logic, allowing understanding of customer intents and name entities.

Serves as a valuable feature to drive the flow of the conversation based on the defined conditions.

Serves various purposes, allowing for the execution of multiple functions and interactions with backend systems.

Utilize Large Language Models and theri generative features in you conversation.

Plays a pivotal role in complex and advanced projects, facilitating moving the conversation between different projects in your workspace

The 'Redirect' node plays a significant role in redirecting the conversation to human agent

Defining the starting and ending points within is crucial for the successful implementation

MESSAGE node
ANSWER node
DECISION node
FUNCTION node
AI node
TRANSFER node
REDIRECT node
START / END nodes
Nodes - basic introduction