# REDIRECT node

In your Conversation Flow, there are instances where you may opt for human intervention. For this specific purpose, the 'Redirect' node comes into play.

The primary setting within this node is the destination setup, configurable within the node's configuration panel.

<figure><img src="/files/pXRt0GB0c1dwHjTawuvI" alt=""><figcaption><p>Redirect node in nutshell</p></figcaption></figure>

As an editor, you have the freedom to set destinations such as:

* 'Flap'
* 'Invoicing'
* 'Call center agent'
* 'Department number'

This setting depends entirely on your preferences and can be further customized based on your specific requirements. Feel free to refine it to suit your needs better.


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