Step 2. - Integrating AI Node
This part is about integraton a Generative AI node for dynamic interactions and establishing an ongoing dialogue loop, preparing for further project refinement.
Last updated
This part is about integraton a Generative AI node for dynamic interactions and establishing an ongoing dialogue loop, preparing for further project refinement.
Last updated
With the initial setup complete, the next stride involves incorporating a Generative AI intent recognition. This addition enriches customer interactions by enabling recognition of greetings or conversation conclusions, thus enhancing user experience with responsive engagement.
Defining Fallbacks
A fallback mechanism is crucial when specific intents are unrecognizable. In such cases, the interaction defaults to a 'AI' node, ensuring the customer receives pertinent responses to their inquiries.
Implementing AI Node
An 'AI' node is established with a predefined system message (for details, refer to the linked resources). Post-response, a subsequent 'Message' node inquires if the customer has further questions, linking back to the 'ANS_ask' node to foster a continuous dialogue loop. This structure is pivotal for crafting a seamless ask-and-answer loop within the virtual assistant, laying the groundwork for our Conversation Flow builder.
Proceeding to Further Development
As this step lays the foundational AI integration, it's crucial to progress to STEP 3 - Training and Testing Your Project, to refine and validate the system's functionality.
