Born Digital - Documentation
  • Welcome
    • Welcome to Digital Studio
  • Digital Agent
    • Introduction
    • Workspace
      • List of Projects
      • Project Details
      • Deploy Project
    • Conversation Flow
      • User Interface Basics
      • Nodes Explained
        • MESSAGE node
        • ANSWER node
        • DECISION node
        • FUNCTION node
        • AI node
        • TRANSFER node
        • REDIRECT node
        • START / END nodes
      • Training set
        • Overview
        • Best practices for writing training set
      • Launching project
      • Setting tab
    • Building new projects
      • Knowledge base project
        • Step 1. - Initializing Your Project
        • Step 2. - Integrating AI Node
        • Step 3. - Finalizing with Testing and Training
        • (Optional) - Integrating a Knowledge Base Index
      • Advanced project
        • Step 1. - Establishing Functions
        • Step 2. - Crafting Greetings
        • Step 3. - Adding the AI node
        • Step 4. - Managing Flow Scenarios
        • Step 5. - Finalizing the Project
        • Step 6. - Training and Execution
    • Advanced functions
      • Knowledge base
      • New AI node property variables
      • Recordings
      • Statistics
      • Code editor
      • Widgets
  • For advanced users
    • Conversation design tips
      • Customizing speech synthesis
      • Customizing text output
      • Customizing smart functions output
      • Randomizing message content
      • Alternative messages based on variable values
      • Setting time-based greetings
      • Personalised URL links
      • Custom business statuses with variables
      • String slicing
      • Implementing chat buttons
    • Intent recognition tips
      • Fine-Tuning Intent Recognition using Generative AI
      • Multi-step intent recognition
      • Recognition based on named entity extraction
    • Prompting cookbook
      • Basics
      • Prompting techniques
  • Product changelog
    • Product changelog
  • Initial setup
    • Starting up
    • My settings
  • Contacts
    • Contacts for you
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  1. Digital Agent
  2. Conversation Flow
  3. Nodes Explained

TRANSFER node

The 'Transfer' node plays a pivotal role in complex and advanced projects, facilitating connections between different segments or projects within your Conversation Flow

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Last updated 1 year ago

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In a scenario, for instance, we're linking our current project, "My First Project," with a to "My First Virtual Assistant." It's important to note that this example is purely illustrative and can be customized according to specific project requirements.

When transferring a project, it always begins from the . Ensure that the logic behind the subsequent project is accurate, and the project possesses a stable, active version for seamless transitioning.

Some potential use cases:

  1. Transitioning from General to Specific Topics: A project initially designed with basic welcome logic can smoothly transition to more specific topics using the transfer node, catering to diverse user queries or scenarios.

  2. Breaking Down Complex Scenarios: Projects with intricate and multifaceted scenarios can be segmented into smaller, more manageable projects through the use of transfer nodes. This segmentation enhances organization and eases navigation through different components of the conversation flow.

  3. Seamless Handoff between Stages: Utilizing transfer nodes to smoothly handoff or delegate tasks between various stages or processes within a conversation flow, ensuring a continuous and coherent user experience.

  4. Routing Users to Specialized Sections: Redirecting users from a general inquiry stage to specialized sections or departments within the bot based on their specific needs or preferences using transfer nodes, improving user satisfaction and efficiency in query resolution.

'Transfer' node
'Starting' node
Transfer node in nutshell