Born Digital - Documentation
  • Welcome
    • Welcome to Digital Studio
  • Digital Agent
    • Introduction
    • Workspace
      • List of Projects
      • Project Details
      • Deploy Project
    • Conversation Flow
      • User Interface Basics
      • Nodes Explained
        • MESSAGE node
        • ANSWER node
        • DECISION node
        • FUNCTION node
        • AI node
        • TRANSFER node
        • REDIRECT node
        • START / END nodes
      • Training set
        • Overview
        • Best practices for writing training set
      • Launching project
      • Setting tab
    • Building new projects
      • Knowledge base project
        • Step 1. - Initializing Your Project
        • Step 2. - Integrating AI Node
        • Step 3. - Finalizing with Testing and Training
        • (Optional) - Integrating a Knowledge Base Index
      • Advanced project
        • Step 1. - Establishing Functions
        • Step 2. - Crafting Greetings
        • Step 3. - Adding the AI node
        • Step 4. - Managing Flow Scenarios
        • Step 5. - Finalizing the Project
        • Step 6. - Training and Execution
    • Advanced functions
      • Knowledge base
      • New AI node property variables
      • Recordings
      • Statistics
      • Code editor
      • Widgets
  • For advanced users
    • Conversation design tips
      • Customizing speech synthesis
      • Customizing text output
      • Customizing smart functions output
      • Randomizing message content
      • Alternative messages based on variable values
      • Setting time-based greetings
      • Personalised URL links
      • Custom business statuses with variables
      • String slicing
      • Implementing chat buttons
    • Intent recognition tips
      • Fine-Tuning Intent Recognition using Generative AI
      • Multi-step intent recognition
      • Recognition based on named entity extraction
    • Prompting cookbook
      • Basics
      • Prompting techniques
  • Product changelog
    • Product changelog
  • Initial setup
    • Starting up
    • My settings
  • Contacts
    • Contacts for you
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  1. Digital Agent
  2. Building new projects
  3. Knowledge base project

Step 3. - Finalizing with Testing and Training

We are focusing on finalizing the project through training and testing, leveraging collaborative tools and test bubble to ensure the virtual assistant's logic is flawless and ready for interaction.

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Last updated 1 year ago

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Progressing to project finalization, it's paramount to harness the collaborative features such as notes and comments, enhancing team synergy and efficiency. Saving and training the project ensures the conversational logic is error-free and operates as intended.

Collaborative Review

Utilize the collaborative tools to refine the project with team insights, ensuring comprehensive review and optimization.

Step-by-step guide
  1. Evaluate the Conversation Logic: Engage in a thorough review to ensure seamless flow.

  2. Save Your Work: Secure project progress with a simple click on the save button.

  3. Initiate Training: Activate the training process to verify the conversation logic's integrity.

    1. Error Handling: Should errors arise, consult the provided hints for precise troubleshooting.

  4. Conduct Flow Testing: Experiment with various queries within the test bubble to gauge interaction effectiveness.

Training the Project

Training validates the logical structure and absence of errors, a critical step before deployment. A testing bubble, appearing in the bottom right corner, serves as a sandbox for real-world simulation, allowing you to observe and refine the conversation flow, including the seamless recognition of conversation endings through phrases like "thank you."

Collaborating and training the project