# Born Digital - Documentation

## Born Digital - Documentation

- [Welcome to Digital Studio](https://docs.borndigital.ai/welcome/welcome-to-digital-studio.md): Embark on your journey with Digital Agents and Customer Insight Analytics! Discover here what features our studio offers, what is new or just get some tips & tricks.
- [Introduction](https://docs.borndigital.ai/digital-agent/introduction.md): This section will enable you to understand the basics of creating and managing your first digital agent.
- [Workspace](https://docs.borndigital.ai/digital-agent/workspace.md): Master the fundamentals of the Digital Studio Workspace
- [List of Projects](https://docs.borndigital.ai/digital-agent/workspace/list-of-projects.md): Welcome to creating a new project in Digital Studio. Let's start at the beginning.
- [Project Details](https://docs.borndigital.ai/digital-agent/workspace/project-details.md): Let´s quickly examine the right pane in your Digital Studio Workspace
- [Deploy Project](https://docs.borndigital.ai/digital-agent/workspace/deploy-project.md): Deploying your project into production is a pivotal step in enhancing customer satisfaction through its use.
- [Conversation Flow](https://docs.borndigital.ai/digital-agent/conversation-flow.md): Where would you like to go? Click the card below or use the right-side navigation
- [User Interface Basics](https://docs.borndigital.ai/digital-agent/conversation-flow/user-interface-basics.md): Before starting work on any Conversation Flow, whether creating a new project or updating an existing one, it is important to understand the basics of the User Interface
- [Nodes Explained](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained.md): In this chapter, we aim to provide comprehensive explanations of each type of node.
- [MESSAGE node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/message-node.md): Use Message node when you want to tell something to the customer.
- [ANSWER node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/answer-node.md): Use Answer node when you need a response from the customer and you need to understand the intent from the response and extract some name entities.
- [DECISION node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/decision-node.md): The 'Decision' node serves as a valuable feature for creating branching scenarios within your Conversation Flow
- [FUNCTION node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/function-node.md): The 'Function' node serves various purposes, allowing for the execution of multiple functions and interactions with backend systems.
- [AI node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/ai-node.md): Exciting News! Our 'AI node' is in the process of receiving some fantastic updates!
- [TRANSFER node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/transfer-node.md): The 'Transfer' node plays a pivotal role in complex and advanced projects, facilitating connections between different segments or projects within your Conversation Flow
- [REDIRECT node](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/redirect-node.md): The 'Redirect' node plays a significant role in facilitating effective human-chatbot interactions. Are you familiar with the distinction between the 'Redirect' and 'Transfer' nodes?
- [START / END nodes](https://docs.borndigital.ai/digital-agent/conversation-flow/nodes-explained/start-end-nodes.md): Defining the starting and ending points within your conversational flow is crucial for the successful implementation of your project's logic.
- [Training set](https://docs.borndigital.ai/digital-agent/conversation-flow/training-set.md): In this section we want to introduce how to create an effective and crucial training set for the success of your digital agent
- [Overview](https://docs.borndigital.ai/digital-agent/conversation-flow/training-set/overview.md): Overview of Training Set tab in Digital Studio
- [Best practices for writing training set](https://docs.borndigital.ai/digital-agent/conversation-flow/training-set/best-practices-for-writing-training-set.md): Outline for best practices for developing a robust training set
- [Launching project](https://docs.borndigital.ai/digital-agent/conversation-flow/launching-project.md)
- [Setting tab](https://docs.borndigital.ai/digital-agent/conversation-flow/setting-tab.md): Our goal is to ensure a seamless onboarding experience for the Digital Agent and the comprehensive suite of Digital Studio products.
- [Building new projects](https://docs.borndigital.ai/digital-agent/building-new-projects.md): Welcome aboard! This guide will walk you through the effortless steps to craft a basic Generative AI chatbot. Follow along this step-by-step tutorial to create Your First Virtual Assistant.
- [Knowledge base project](https://docs.borndigital.ai/digital-agent/building-new-projects/knowledge-base-project.md): In this chapter, we want to introduce you step by step guide for building simple conversation flow in Flow editor with possibility to add your own Knowledge base index as optional information source
- [Step 1. - Initializing Your Project](https://docs.borndigital.ai/digital-agent/building-new-projects/knowledge-base-project/step-1.-initializing-your-project.md): This section guides you through starting your project by setting up and linking 'Message' and 'Answer' nodes to establish the foundation for user interaction.
- [Step 2. - Integrating AI Node](https://docs.borndigital.ai/digital-agent/building-new-projects/knowledge-base-project/step-2.-integrating-ai-node.md): This part is about integraton a Generative AI node for dynamic interactions and establishing an ongoing dialogue loop, preparing for further project refinement.
- [Step 3. - Finalizing with Testing and Training](https://docs.borndigital.ai/digital-agent/building-new-projects/knowledge-base-project/step-3.-finalizing-with-testing-and-training.md): We are focusing on finalizing the project through training and testing, leveraging collaborative tools and test bubble to ensure the virtual assistant's logic is flawless and ready for interaction.
- [(Optional) - Integrating a Knowledge Base Index](https://docs.borndigital.ai/digital-agent/building-new-projects/knowledge-base-project/optional-integrating-a-knowledge-base-index.md): Elevate the capabilities of your 'AI' node by incorporating a knowledge base index. As an example, we'll transform the logic to mimic a UNESCO FAQ chatbot, utilizing a specialized knowledge base index
- [Advanced project](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project.md): Advanced project is showing more logic capabilities comparing with simple project. Recommending you to go throught the simple one before starting this advanced one.
- [Step 1. - Establishing Functions](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-1.-establishing-functions.md): Let's dive in!
- [Step 2. - Crafting Greetings](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-2.-crafting-greetings.md): Following the completion of Step 1, it's time to initiate a more personalized interaction by asking the customer for their name
- [Step 3. - Adding the AI node](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-3.-adding-the-ai-node.md): The second step was about configurating friendly greetings in our Digital Studio Conversation Flow
- [Step 4. - Managing Flow Scenarios](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-4.-managing-flow-scenarios.md): Let´s create a simple Flow scenario!
- [Step 5. - Finalizing the Project](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-5.-finalizing-the-project.md): Our last step involves defining the concluding logic for the successful Virtual Assistant we've built.
- [Step 6. - Training and Execution](https://docs.borndigital.ai/digital-agent/building-new-projects/advanced-project/step-6.-training-and-execution.md): Congratulations on creating your first Virtual Assistant that knows your name!
- [Advanced functions](https://docs.borndigital.ai/digital-agent/advanced-functions.md): This chapter explores advanced features and capabilities within our Digital Studio, enabling users to harness the full potential of their conversational applications
- [Knowledge base](https://docs.borndigital.ai/digital-agent/advanced-functions/knowledge-base.md): Learn how the Knowledge base empowers your digital agent by providing the necessary information to answer your users\` questions by leveraging both Generative AI and Internal knowledge.
- [New AI node property variables](https://docs.borndigital.ai/digital-agent/advanced-functions/new-ai-node-property-variables.md)
- [Recordings](https://docs.borndigital.ai/digital-agent/advanced-functions/recordings.md): Within the recording tabs, you have access to a comprehensive log of voicebot interactions, complete with transcriptions of real customer voices.
- [Statistics](https://docs.borndigital.ai/digital-agent/advanced-functions/statistics.md): "What is measured is improved," as quoted by Peter Drucker. On the Statistics page, you gain access to the Business Dashboard, featuring essential analytics powered by Kibana.
- [Code editor](https://docs.borndigital.ai/digital-agent/advanced-functions/code-editor.md): The Code Editor in Born Digital automates code generation based on your changes in the Flow Editor, eliminating the need for manual coding.
- [Widgets](https://docs.borndigital.ai/digital-agent/advanced-functions/widgets.md)
- [Introduction](https://docs.borndigital.ai/insights/introduction.md): This section will enable you to understand the basics of creating and managing your first insight project.
- [Workspace](https://docs.borndigital.ai/insights/workspace.md): Master the fundamentals of the Digital Studio Insight Workspace
- [Design](https://docs.borndigital.ai/insights/workspace/design.md): This module is for specifying parameters and categories that are then grouped in the prompts and used for analysis.
- [Parameters](https://docs.borndigital.ai/insights/workspace/design/parameters.md): This module is used for creating and managing parameters that are later used by prompts.
- [Categories](https://docs.borndigital.ai/insights/workspace/design/categories.md): This module is for creating and managing categories that are then used for the categorisation of the processed text or audio from data sources.
- [Prompts](https://docs.borndigital.ai/insights/workspace/design/prompts.md): This module is for creating and managing Prompts. They pair parameters into wholes that are then used for processing audio (transcriptions) and text inputs.
- [User feedback](https://docs.borndigital.ai/insights/workspace/design/user-feedback.md): This module is for noting individual audio records or texts in the player for the dashboards users. You can configure the questions in the Evaluate button.
- [Upload](https://docs.borndigital.ai/insights/workspace/upload.md): This module is for uploading data that is to be analysed.
- [Data sources (Audio)](https://docs.borndigital.ai/insights/workspace/upload/data-sources-audio.md): This section is used for data sourcing using the manual upload option or integration with other data sources.
- [Data sources (Text)](https://docs.borndigital.ai/insights/workspace/upload/data-sources-text.md): This section is used for data sourcing using the manual upload option or integration with other data sources.
- [Process](https://docs.borndigital.ai/insights/workspace/process.md): This module is for following the progress of the data processing and rerunning the analysis if any changes are made to the settings or new files are uploaded.
- [Unprocessed](https://docs.borndigital.ai/insights/workspace/process/unprocessed.md): This module serves to display the status of processing files after their manipulation, ie, data upload, copy, rerun, etc.
- [Batch jobs](https://docs.borndigital.ai/insights/workspace/process/batch-jobs.md): This module is used for displaying all batch jobs, ie, using prompts (suggesting topics, etc.) and reruns.
- [Rerun](https://docs.borndigital.ai/insights/workspace/process/rerun.md): This feature is used for re-running the processing/analysis of files after any changes to the configuration of parameters, prompts, or uploading new files, changing providers, adding metadata, etc.
- [Analyse](https://docs.borndigital.ai/insights/workspace/analyse.md): This module is meant for the visualisation of the data that was analysed.
- [Settings](https://docs.borndigital.ai/insights/workspace/analyse/settings.md): This module is for adjusting showed fields in player (used for playing recordings or seeing html emails).
- [Dashboards](https://docs.borndigital.ai/insights/workspace/analyse/dashboards.md): In this module, you can create and manage Kibana dashboards that display analyzed data.
- [Building new projects](https://docs.borndigital.ai/insights/building-new-projects.md): Welcome aboard! This guide will walk you through the effortless steps to craft a basic and adva Isights analysis project. Follow along this step-by-step tutorial to create an Isights analysis project.
- [Analysis project](https://docs.borndigital.ai/insights/building-new-projects/analysis-project.md): In this chapter, you will learn how to build a basic project for analysing audio recordings or texts.
- [1. Create your first Insights project](https://docs.borndigital.ai/insights/building-new-projects/analysis-project/1.-create-your-first-insights-project.md): Here you will learn how to step-by-step create a new analytical project.
- [2. Configure parameters and prompts](https://docs.borndigital.ai/insights/building-new-projects/analysis-project/2.-configure-parameters-and-prompts.md): Now that we have created the new project, it's time to prepare it for the analysis phase by defining parameters and prompts for the data files analysis.
- [3. Data upload](https://docs.borndigital.ai/insights/building-new-projects/analysis-project/3.-data-upload.md): Since we already have parameters and prompts defined, we can now use them to analyse data, but first, we need to upload them.
- [4. Data visualisation (dashboard)](https://docs.borndigital.ai/insights/building-new-projects/analysis-project/4.-data-visualisation-dashboard.md): Since we have already prepared all crucial parts, only the visual data representation in the dashboard is pending.
- [Advanced analysis project using flow](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow.md): In this chapter, you will learn how to build an advanced Insight analysis project and pass data from Insight to the Digital Agent (flow) for further processing and back.
- [1. Create Digital Agent flow projects](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/1.-create-digital-agent-flow-projects.md)
- [2. Create Insights project](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/2.-create-insights-project.md): Here you will learn how to step-by-step create a new analytical project.
- [3. Configure parameters and prompts](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/3.-configure-parameters-and-prompts.md): Now that we have created the new project, it's time to prepare it for the analysis phase by defining parameters and prompts for the data files analysis.
- [4. Data upload](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/4.-data-upload.md): Since we already have parameters and prompts defined, we can now use them to analyse data, but first, we need to upload them.
- [5. (Optional) Calling Insight parameters from the flow](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/5.-optional-calling-insight-parameters-from-the-flow.md): If you decided to pass the values/results from the previous prompts, here you can find how you can use them in the flow.
- [6. Data visualisation (dashboard)](https://docs.borndigital.ai/insights/building-new-projects/advanced-analysis-project-using-flow/6.-data-visualisation-dashboard.md): Since we have already prepared all crucial parts, only the visual data representation in the dashboard is pending.
- [Conversation design tips](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips.md): Welcome to Born Digital's Tips & Tricks - useful in depth tips from our experts.
- [Customizing speech synthesis](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/customizing-speech-synthesis.md): Tailor your assistant's speech to echo your brand's unique tone and personality. With a suite of customization tools, you can fine-tune pitch, speed, accents, and even add a sprinkle of emotion.​
- [Customizing text output](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/customizing-text-output.md): Unleash the power of personalization as you sculpt your message to perfection with Markdown, tailoring fonts, colors, and styles for a polished and unique presentation.
- [Customizing smart functions output](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/customizing-smart-functions-output.md)
- [Randomizing  message content](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/randomizing-message-content.md): Insights and guidelines on the effective implementation of randomization techniques to diversify and enhance the content of digital agent's messages.
- [Alternative messages based on variable values](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/alternative-messages-based-on-variable-values.md)
- [Setting time-based greetings](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/setting-time-based-greetings.md): Learn to customize chatbot greetings based on the time of day for a personalized user experience.
- [Personalised URL links](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/personalised-url-links.md)
- [Custom business statuses with variables](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/custom-business-statuses-with-variables.md)
- [String slicing](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/string-slicing.md)
- [Implementing chat buttons](https://docs.borndigital.ai/for-advanced-users/conversation-design-tips/implementing-chat-buttons.md)
- [Intent recognition tips](https://docs.borndigital.ai/for-advanced-users/intent-recognition-tips.md)
- [Fine-Tuning Intent Recognition using Generative AI](https://docs.borndigital.ai/for-advanced-users/intent-recognition-tips/fine-tuning-intent-recognition-using-generative-ai.md): This guide provides you with step-by-step instructions on harnessing the power of generative AI within our low-code platform to optimize the prompt for intent recognition.
- [Multi-step intent recognition](https://docs.borndigital.ai/for-advanced-users/intent-recognition-tips/multi-step-intent-recognition.md)
- [Recognition based on named entity extraction](https://docs.borndigital.ai/for-advanced-users/intent-recognition-tips/recognition-based-on-named-entity-extraction.md)
- [Prompting cookbook](https://docs.borndigital.ai/for-advanced-users/prompting-cookbook.md): Discover a delightful array of prompt potions in our cookbook, where every recipe is a secret ingredient to crafting captivating interactions and achieving triumph in communication.
- [Basics](https://docs.borndigital.ai/for-advanced-users/prompting-cookbook/basics.md)
- [Prompting techniques](https://docs.borndigital.ai/for-advanced-users/prompting-cookbook/prompting-techniques.md)
- [Product changelog](https://docs.borndigital.ai/product-changelog/product-changelog.md): What´s new in Digital Agent? Read a quick change log overview
- [Insights changelog](https://docs.borndigital.ai/product-changelog/insights-changelog.md): What´s new in Digital Agent? Read a quick change log overview
- [Starting up](https://docs.borndigital.ai/initial-setup/starting-up.md): Discover essential steps from sign-up to profile customization and organization settings. Learn to navigate sign-in, password recovery, and tailor your experience effortlessly.
- [My settings](https://docs.borndigital.ai/initial-setup/my-settings.md): Welcome to the "My Settings" section! Here, we'll provide you with a concise overview of your personal and organization settings.
- [Contacts for you](https://docs.borndigital.ai/contacts/contacts-for-you.md): Having an issue, question or some idea for a cool feature? Contact as at info@borndigital.ai