5. (Optional) Calling Insights parameters from the flow

If you decided to pass the values/results from the previous prompts, here you can find how you can use them in the flow.

1. Open the relevant Digital Agent project.

2. Open the preferred node (Answer, Function, or AI).

3. Add the previous prompt result using the name shown in Insights and this convention: <prompt>_<parameter>:

   1. For the Answer node, add the parameter by selecting it in the Entities → Name dropdown field.

   2. For the Function node, you can refer to the parameter in Variables, or add a tool and specify the parameter name in Optional parameters.

   3. For the AI node, refer to the parameter in the Behaviour field.

Tips:

Use this when a voicebot, emailbot, chatbot, or back-office bot needs the analyzed data. You can send these values to Digital Agent together with current_utterance as metadata.